IT Self-Service · Mid-Career
Digital IT Support
All systems healthy · 0 open tickets · last auto-resolve saved you ~22 min
Describe your issue
Your tickets
INC-77204auto-resolved
MBP-ASIC-4821 running slow
IT Triage Agent · 12m ago
REQ-44012in progress
Install Databricks CLI v0.218
Software Install Agent · 1h ago
REQ-44009approved
VPN access for India lab
Access Management · Yesterday
INC-77198needs L2
Outlook calendar sync failing
Triaged by Vortex · 2d ago
Service catalog
Auto-resolve rate
68%
of tickets handled by AI agents this month — up from 12% pre-Vortex.
Password resets98%
Software install84%
Access requests71%
Hardware22%
